Retail Customer Advisor - 24 hours
Location: Piccadilly
Salary: £10.05 per hour
Expires: 23/06/2022 00:00

Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Retail Customer Advisor.

As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Snow + Rock and Runners Need to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!

How will you make an impact?

As a member of our store team, you’ll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be:

  • Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants
  • Modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience
  • Participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills
  • Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards
  • Identifying opportunities for add-on sales

Please note this role is 24 hours per week on a rota basis.

You’ll fit right in if you have:

  • A passion for providing excellent customer service
  • Great communication skills
  • Strong organisational skills with the ability to multi-task
  • A willingness to learn about all things outdoors

What’s in it for you?

Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive:

  • Base salary of £10.05 per hour (£8.15 for under 21's)
  • Bonus of up to £750 per annum (in proportion with hours worked)
  • 40-60% discount across our range of products
  • Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday
  • Company pension scheme
  • Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday - there’s something to suit everyone’s lifestyle.

But there’s more, for a full list of what we offer at O&CC check out our brochure here.

Applications from all genders and backgrounds are encouraged.

O&CC aims to be an inclusive employer, where difference is celebrated, respected, and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.

This advert may close early if sufficient applications are received.

Benefits

  • Company Bonus Scheme
  • Cycle to Work scheme
  • Employee Assistance Programme
  • Employee Discount
  • Pension Contributions
  • Purchase Additional Holiday
  • Season Ticket Loans
  • Up to 33 Days Holiday inclusive of Bank Holidays
  • Volunteer Days